Between the undersigned:
The owner of the accommodation, represented by Nestora Conciergerie in its capacity as duly authorized agent,
Hereinafter referred to as the "Landlord",
And:
The person making the reservation, together with all travelers declared at the time of booking,
Hereinafter referred to as the "Tenant",
The following has been agreed:
The Landlord grants the Tenant a seasonal rental of the accommodation covered by the reservation.
The characteristics of the accommodation, its address, maximum occupancy, stay dates, and financial terms are those specified in the booking confirmation.
This agreement is entered into solely for temporary and leisure accommodation purposes. Under no circumstances may the accommodation constitute the Tenant's primary residence.
The stay dates, as well as the check-in and check-out times, are those indicated in the booking confirmation, which forms an integral part of this agreement.
The Tenant shall not be entitled to remain in the accommodation beyond the reserved period.
The maximum number of occupants permitted is the number stated in the booking confirmation and in the property listing.
Only the persons declared at the time of booking are authorized to stay in the accommodation. Any excess occupancy may result in the immediate termination of this agreement without refund.
The details of all amounts due are specified in the booking confirmation provided to the Tenant. The booking confirmation forms an integral part of this agreement.
In the event of any discrepancy between this agreement and the booking confirmation, the information contained in the booking confirmation shall prevail regarding the stay dates, number of guests, and invoiced amounts.
Full payment must be made prior to check-in, according to the instructions communicated by Nestora Conciergerie.
A security deposit may be required before the start of the stay.
The amount of the security deposit and the payment arrangements shall be specified in the booking confirmation or in communications sent to the Tenant prior to arrival.
The purpose of the security deposit is to cover any damage, loss, restoration costs, additional cleaning charges, or any other costs attributable to the Tenant during the stay.
Provided that no damage has occurred and no outstanding amounts remain due, the security deposit shall be refunded within a maximum period of fourteen (14) days following the Tenant's departure.
The security deposit may be provided in the form of a credit card hold, payment pre-authorization, or any other guarantee method accepted by Nestora Conciergerie.
The Tenant undertakes to use the accommodation peacefully and in accordance with its intended purpose.
The following are expressly prohibited:
The Tenant is responsible for all occupants of the accommodation throughout the stay.
The Tenant agrees to respect neighbors, common areas, and any applicable condominium or building regulations.
Any justified complaint from neighbors may result in the immediate termination of the stay without refund.
Pets are prohibited unless prior written approval has been obtained.
The accommodation is strictly non-smoking.
Any additional cleaning or treatment required as a result of a breach of this clause shall be charged to the Tenant.
The accommodation is deemed to conform to its description.
Any anomaly must be reported within twenty-four (24) hours of arrival. Failing such notification within this period, the accommodation shall be deemed accepted as-is by the Tenant.
Nestora Conciergerie may take timestamped photographs before and after each stay in order to document the condition of the accommodation.
The Tenant shall be liable for any damage caused by themselves, the occupants, or their visitors.
Any necessary repairs or replacements shall be charged upon presentation of supporting documentation.
The Tenant is responsible for all keys, access badges, remote controls, or any other access devices provided during the stay.
Any loss, theft, or damage may result in charges for replacement, travel expenses, and securing the accommodation, which shall be borne by the Tenant.
The accommodation must be returned in a reasonably clean and orderly condition.
In the event of excessive dirtiness requiring additional cleaning time, supplementary charges may be invoiced.
Nestora Conciergerie provides guest assistance during the stay.
Any intervention resulting from misuse of equipment or failure to follow the instructions provided may be charged to the Tenant.
Forgotten items may, where possible, be returned to the Tenant at the Tenant's expense.
If no claim is made within one (1) month after the end of the stay, such items may be disposed of or donated.
The applicable cancellation policy is the one specified on the platform or booking channel used by the Tenant at the time of booking.
The Landlord and Nestora Conciergerie shall not be held liable for disruptions beyond their control, including but not limited to exceptional weather conditions, utility outages, natural disasters, or administrative decisions.
Personal data collected, including any identification documents provided by the Tenant, shall be used exclusively for the management of the booking, the stay, and compliance with applicable legal obligations. Such data shall be retained only for the period necessary for these purposes and subsequently deleted in accordance with applicable regulations.
The lead Tenant agrees to provide, upon request by Nestora Conciergerie, a copy of a valid official identification document prior to arrival.
Failure to provide such documentation may result in Nestora Conciergerie refusing access to the accommodation or cancelling the reservation in accordance with the applicable conditions.
This agreement shall be governed by French law.
Any dispute relating to its performance or interpretation shall fall within the jurisdiction of the territorially competent French courts.
The information provided by the Tenant during the booking process, including identity details, contact information, number of guests, stay dates, reserved accommodation, and invoiced amounts, shall be deemed accurate and form an integral part of this agreement.
The Tenant declares that they are of legal age and possess the legal capacity required to enter into this agreement both on their own behalf and on behalf of all persons participating in the stay.
The Tenant is responsible for the accuracy of all information provided during the booking process.
The Tenant acknowledges having read the entirety of this agreement before finalizing the reservation.
Validation of the reservation, payment of all or part of the stay, and/or ticking the box indicating acceptance of the rental terms shall constitute full and unconditional acceptance of this agreement.
The information provided during the booking process serves to identify the Tenant and shall constitute the contractual identification details.
This agreement is concluded electronically. Acceptance of this agreement by electronic means shall have the same legal effect as a handwritten signature in accordance with Articles 1366 and 1367 of the French Civil Code.
This agreement shall be deemed concluded on the date the reservation is confirmed.
This agreement is made available to the Tenant prior to the validation of the reservation.
By confirming the reservation and ticking the box accepting the rental terms, the Tenant acknowledges having read this agreement and accepts it without reservation.
The Landlord is the owner of the reserved accommodation, represented by Nestora Conciergerie in its capacity as duly authorized agent.